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| GDSI recognizes that an emphasis on quality is essential to its success, as well as being in the best interest of all employees and customers. GDSI quality objectives shall be achieved by adhering to the following quality assurance standards: |
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- Identification and documentation of customer requirements
- Conformance to customer requirements and compliance with applicable legal standards
- Innovation to prevent waste in products, processes, and services
- Adoption of a zero defects performance standard
- Measurement and elimination of the price of nonconformance and customer complaints
- Continual improvement of quality performance
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